Privacy

EHSync Ltd ("EHSync", "we", "us"), a company registered in England and Wales (company number 17575312), registered office 66 Paul Street, London EC2A 4NA, is the controller of the personal data described in this notice. Contact: support@ehsync.com.

Contact and consultancy messages go to support@ehsync.com. Register-interest forms go to an EHSync mailbox, as set out under Registering your interest. The website does not keep a separate copy of the form body beyond sending the mail. The message stays in that inbox.

For a contact or consultancy message, we reply because you asked us to (legitimate interests). We use your name, email address, organisation (if you give it) and message to reply to your enquiry. The launch email goes to everyone who registers their interest. Other updates about EHSync products and news go only to people who tick the updates box. You can withdraw consent at any time.

Contact and consultancy messages stay in the support@ehsync.com inbox until deleted. Email that address if you want a message removed. Interest-form details are kept as set out under Registering your interest. App-tenant retention is set by the customer contract. This page does not set one automatic deletion period for every record.

You can ask for a copy of your details, a correction, deletion or restriction, and you can object or ask for portability where those rights apply. You can withdraw consent at any time.

When you ask for a copy of your data, we will carry out reasonable and proportionate searches. If we need to confirm your identity or ask what information you want, the one-month time limit starts once we have what we need.

We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.

If you're unhappy with how we've handled your personal data, please contact us first at support@ehsync.com and we'll try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at https://ico.org.uk/make-a-complaint/ or on 0303 123 1113.

Form messages are sent by our website server to our inbox, with your email as the reply address. Our hosting and email providers send, route and store these emails only on our behalf, as set out under Registering your interest. We do not sell messages or pass them to an advertising network.

Form emails may be processed outside the United Kingdom, as set out under Registering your interest.

These marketing pages do not ask you to sign in. Suite apps use the shared EHSync account service. For tenant workforce data, your organisation is typically the controller and EHSync Ltd is the processor. See the GDPR page. See our data processing agreement (DPA).

• Company: EHSync Ltd
• Company number: 17575312
• Registered office: 66 Paul Street, London EC2A 4NA

What we collect. Your name and work email. If you give them: your company, the apps you ticked, and your message. We also record whether you ticked the email updates box, and the time you sent the form. Your name and work email are needed to register your interest; there is no legal requirement to give them, but we can't add you to the launch list without them. A short-lived network address is used to limit spam. Mail-server logs may hold copies for a limited time.

Why. To email you when EHSync launches, and to reply to your message if you left one. The launch email goes to everyone who registers. Other updates about EHSync products and news go only to people who tick the updates box.

Lawful basis. Consent, for the launch email and for any marketing emails. You can withdraw consent at any time. Legitimate interests, for replying to a message you sent us.

Who receives it. Your submission is sent by our website server. Emails come from an EHSync no-reply address, and sign-ups go to an EHSync mailbox. Our hosting and email providers process your details only to send, route and store this email for us. We don't use a mailing-list or CRM tool.

International transfers. Our hosting and email providers may process your details outside the UK. Where they do, this is either to a location the UK recognises as providing adequate data protection, or under appropriate safeguards such as the UK International Data Transfer Addendum or an approved data bridge. You can ask us at support@ehsync.com for details of the safeguards.

How long. We delete interest-form details 12 months after EHSync launches, or sooner if you withdraw consent or ask us to delete them.

Your rights and unsubscribing. You can ask for a copy of your details, a correction, deletion or restriction, and you can object or ask for portability where those rights apply. You can withdraw consent at any time. You can also complain to the Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/. To stop launch or update emails, reply to any of them and ask to unsubscribe, or email support@ehsync.com. For questions or deletion, email support@ehsync.com. We don't sell your data.

How to unsubscribe from marketing emails

How long information is kept depends on where it sits:

• Contact and consultancy messages go to support@ehsync.com. They stay in that inbox until someone deletes them. Email that address if you want a message removed.
• Register-interest details go to an EHSync mailbox and are kept as set out under Registering your interest above.
• App-tenant records (sites, jobs, ISO evidence, and similar) are kept while the customer organisation uses the product. Export and deletion after a subscription ends are set in the customer contract.
• Server and mail logs on the web host are kept for operations and troubleshooting. This page does not state a day count for those logs.

The EHSync apps go live in March 2027. For workforce data inside a customer tenant, your organisation is typically the controller and EHSync Ltd is the processor. See the GDPR page. See our data processing agreement (DPA).

If you are unhappy with how we have used your personal data, you can complain to us. Email support@ehsync.com or call 0800 009 6667 (8am to 5pm UK time, Monday to Friday, excluding UK bank holidays). You can also write to us at EHSync Ltd, 66 Paul Street, London EC2A 4NA. We will acknowledge your complaint within 30 days at the latest (we aim to do so within 2 working days). We will look into it, keep you updated, and tell you the outcome without undue delay. Our full process is on our Complaints and support page.

If you're not happy with our final response, or we haven't given one within 20 working days, you can complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at https://ico.org.uk/make-a-complaint/ or on 0303 123 1113. The ICO usually expects you to raise your complaint with us first.

If your complaint is about data that an organisation using our apps controls (for example, your employer), we will pass it to that organisation promptly and help them respond.